Ansarada platform outage

Incident Report for ansarada

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 12:47 AEDT

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 12:23 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 12:22 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 11:59 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2025 - 11:42 AEDT

Investigating

The Ansarada platform is currently experiencing an outage. Customers are unable to login. We are working to identify and resolve the issues. We will provide an update here in 15 minutes.
Posted Oct 20, 2025 - 11:40 AEDT
This incident affected: Ansarada Data Room (User Administration, Dataroom Management, Documents, Q&A, Reporting, Tenders Submission Tool, Tender Evaluation Tool, Deal Workflow, Archives / Bulk Downloads, Other functionality) and Ansarada Platform (Ansarada Identity).