User cannot signup for a new corporate Data Room

Incident Report for ansarada

Resolved

This incident has been resolved.

Posted Jan 13, 2025 - 15:47 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2025 - 15:37 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 13, 2025 - 15:15 AEDT

Investigating

The user cannot sign up for a new Data Room and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

Posted Jan 13, 2025 - 14:57 AEDT

This incident affected: Ansarada Platform (Ansarada Identity) and Ansarada Data Room (Other functionality).