Live chat is currently outage

Incident Report for ansarada

Resolved

This incident has been resolved.

Posted Mar 14, 2023 - 21:49 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2023 - 20:51 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 14, 2023 - 20:51 AEDT

Update

We are continuing to investigate this issue.

Posted Mar 14, 2023 - 20:49 AEDT

Investigating

Our live chat system is outage so you might not able to reach us via live chat.
We are investigating the issue.

Posted Mar 14, 2023 - 20:45 AEDT

This incident affected: Ansarada Website (Ansarada.com website, eCommerce), Ansarada Platform (Home Dashboard), and Ansarada Data Room (Other functionality).