A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2025 - 20:33 AEDT
Update
Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.
Posted Oct 23, 2025 - 18:41 AEDT
Identified
Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.
Posted Oct 23, 2025 - 15:39 AEDT
Investigating
Some users are experiencing issues accessing the Dash dashboard due to degraded performance. Our team is investigating the cause and working to restore full functionality as soon as possible.
Posted Oct 23, 2025 - 15:37 AEDT
This incident affected: Ansarada Platform (Home Dashboard).